Most of our products are ready-to-ship. In routine course, Delivery and Installation in the DELHI-NCR region is done within 7 days.
50% advance is required to book the product and balance 50% before dispatch.
We don’t provide EMI option.
We deliver and install our product(s) PAN India on chargeable basis.
The products are dispatched in standard export packaging with multiple layers of packing to ensure damage free delivery.
Only in instances, when a single lorry/truck carries solely our products loaded according to our specifications, do we commit to damage free out station delivery.
Order placed cannot be changed/ cancelled, unless informed within 2 days.
If cancellation request is made within 48 hours, advance is fully refundable. Beyond the 48 hours period, only Credit note will be provided and will be adjusted in the next purchase.
Order must be picked up within the agreed time frame from the day of booking. Else warehouse charges will be applicable.
Our store sells only new, branded and designer products. We do not accept/ exchange product for old furniture.
It depends on the availability of stock.
Yes, you have to acknowledge the satisfactory delivery of product via telephone or signing up the follow up form.
Yes, we provide 36 months on-site warranty on our products. It covers all the manufacturing defects including mechanism, structure and cushioning. Organic wear and tear in due course is not covered in this warranty.
After the warranty expires, the service will be available on nominal charges. The charges are computed after due inspect at site or offsite by our service manager.
We look forward to hear from you and take all suggestions in positive light. You can provide your feedback at firstname.lastname@example.org